Renewals

Requesting the Renewal Application

1. Log in to Expert Insured >> Go to Find >> Select Insured.

2. Search for the expiring policy.
1. Enter the insured’s name or the policy number >> Click Search.

3. Locate the expiring policy >> Click on the ‘i’, Show More Info, icon.

4. Click Renew.

5. Click Begin Renewal Process.

6. Click Request Renewal App.

7. Send the application request to the agent.

1. Click Wait For Application.

8. Once the renewal application is received, go to the In Process queue >> Search for and select the renewal you are working on.

9. Confirm the Coverage information listed matches what is showing on the Renewal App >> Click Continue Processing.

10. Attach the renewal application.
1. Click on the plus sign icon to attach the renewal application.

2. Drag and drop the renewal app >> Once loaded, click Continue.

3. Select Submitted Application as the Type >> Click Continue.

11. Click Continue Processing.

Creating the Renewal Quote

12. Click Create Quote.

13. Select the Wholesaler >> Select the Carrier >> Click Continue.

14. Confirm/Update the Quote Data.
1. On the Policy tab, confirm the insured’s name and address.

2. On the Locs tab, enter the location address(es).
1. Click on the plus sign icon to add the Location Address.

2. Click on the copy icon to auto-fill in the physical address or manually enter the information.

3. Enter the Additional Information (Year Built, Stories, Occupancy) >> If any land/building is Vacant, enter that information on the Vacant Land/BLDG tab >> If there are multiple locations, click Save & Add Another >> Once all are entered, click Save.

3. On the LOB tab, confirm the information listed matches what is on the renewal app.

1. For GL:
1. Confirm the deductibles and limits >> Enter the class information.
1. Select the Location.
2. Click on the magnifying glass icon to search for and select the Class Code/Description.
3. Enter the Exposure and Rate.
4. The Premium will automatically be calculated >> Click Save.

2. If needed, add any Additional Coverages.
1. Go to the Additional Coverages tab >> Click on the plus sign.

2. Select the Coverage Type >> Select the requested additional coverage >> Enter the Premium amount >> Click Save.

3. If needed, add any Additional Insureds.
1. Go to the Additional Insureds tab >> Click on the plus sign icon.

2. Select the Interest Type >> Enter the AI’s Name and Address.

3. If applicable:
1. Select a specific Location.
2. Enter the Loan Number.
3. Include a WOS (Waiver of Subrogation).
4. Enter the Premium Amount.
4. Click Add.

15. Once all Quote Data has been entered, click Finished.

16. On the Policy Costs page, select the Billing Type >> If applicable, select the Finance Company.

17. Click Continue Processing.

18. Click Continue on the Policy Forms page.

19. Send the quote to the agent.
1. To: Agency Contact
2. If needed, send a copy to yourself or the UW.
3. Body: Enter any wording needed.
4. Click Send Now.

20. Once the quoting process has been completed and no further changes are needed, click Rating Completed.

Binding a Renewal Quote

1. Once a bind request is received, go to Expert Insured >> Go to the In Process workflow.

1. Search for the insured >> Select the account.

2. Click Bind Coverage.

3. Attach the Bind Request.
1. Click on the plus sign icon.

2. Drag and drop the bind request >> Once loaded, click Continue.

3. Type: Select Bind Order from Agency

4. Once the bind request is attached, click Continue.

5. Confirm the correct Quote is selected and the Wholesaler/Carrier Information >> Click Continue.

1. If you are sure you want to bind the selected quote, click Continue.

6. The Issue Policy option selected must be ExpertInsured >> Confirm the Premium amount matches what is on the requested quote to bind >> Select whether TRIA is included/excluded >> Click Continue Processing.

7. Confirm the Policy Info.
1. Review each tab (Policy, Locs, and LOB) to confirm that the information listed matches the quote that was requested to be bound.

8. Click Create Binder.

9. Confirm the Bill Type and Finance Company (if any) on the Policy Costs page >> Click Continue.

10. Click Continue on the Policy Forms page.

11. Verify the Policy and Accounting information >> Check the verification box >> Click Continue.

12. Send the binder to the agent.
1. To: Agency Contact
2. If needed, send a copy to yourself or the UW.
3. Click Continue Processing to send the email.

13. If there are any outstanding items needed, check the box next to the applicable item to create a task >> Click Continue.
1. If no tasks need to be created, click Bypass.

Issuing the Renewal Policy

1. Click Issue Policy Now (or, if needed, send it to the Policy Issuance Team/Update the Binder).

2. Click Continue on the Policy Forms page.

3. Select Policy - Insured to preview the insured’s copy of the policy >> If everything looks good, close the preview.

4. If needed, you can amend the forms >> If the policy looks good, click Commit Policy.

5. Send the policy to the carrier.
1. To: select the carrier contact email
2. If needed, send a copy to yourself or the UW.
3. Click Continue to send the email.

6. Send the policy to the agent.
1. To: Agency Contact
2. If needed, send a copy to yourself or the UW.
3. Click Continue.